Shipping Policy

At Meroda, we are committed to delivering your orders quickly and safely. Please review our shipping details below.

Shipping Timeframe

All orders are processed and shipped within 7-15 business days. Processing time begins after payment confirmation and does not include weekends or holidays. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Regions

We currently ship to customers worldwide. Shipping costs and delivery times vary depending on your location. Shipping fees will be calculated at checkout based on your destination address and selected shipping method.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this number to monitor your package's progress in real-time through our carrier's tracking system.

Customs and Import Duties

For international orders, customers are responsible for any applicable customs fees, import duties, or taxes imposed by their country. These charges are determined by local authorities and are not included in our shipping costs.

Delayed Shipments

While we strive to meet our shipping timeframes, delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier delays. In such cases, we will keep you informed and work to resolve the issue as quickly as possible.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact our support team immediately with photos and tracking details. We will work with the carrier to resolve the issue or arrange a replacement or refund as appropriate.